1. All sales are not subject to a refund. in some cases, only merchandise exchanges or store credit may be issued.
2. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
3. All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturer's seal within 5days.
4. If the package is returned in opened condition, there is a minimum 10% restocking fee.
5. 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 5days.
6. Absolutely no exchanges and no returns on all clearance items.
7. It is the customer's responsibility to bring th products to our facility for exchange.
8. no store credit is issued after 10 days.(Absolutely no returns of special orders.)
9. Claims for any damage must be made within 3 business days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
10. Shipping and handling are non refundable.(Including but not limited to all refused and unaccepted packages.)