1. All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
2. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
3. All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturer's seal within 5 days.
4. If the package is returned in opened condition, there is a minimum 10% restocking fee.
5. 20% restocking charge on All RETURN GOODS FOR CREDIT after 5 days.
6. Absolutely no exchanges and no returns on ALL CLEARANCE ITEM.
7. It is the customer's responsibility to bring the products to our facility for exchange.
8. No store credit is issued after 10 days. (Absolutely no returns for special orders.)
9. $25.00 charge for any returned checks.
10. Claims for any damage must be made within 3 business days upon receipt of merchandise and all items returned for credit must be in the original packaging with
all parts included.
11. Price on this invoice does not include shipping and handling fees.
12. Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
13. Please note that if your Credit Card info is provided to us by phone, it shall be considered authorization by you, for us to charge and ship out your future ordered merchandise(s) when available.