ALL CLAIMS MUST BE MADE IN WRITING WITHIN 5 (FIVE) BUSINESS DAYS UPON CONFIRMED DATE OF DELIVERY. NO RETURN REQUEST WILL BE ACCEPTED AFTER 5 BUSINESS DAYS UPON RECEIPT OF THE MERCHANDISE. THERE ARE NO REFUNDS. RETURNED ITEMS WILL INCUR A 30% RESTOCKING FEE. ADJUSTED BALANCE WILL BE APPLIED TO STORE CREDIT ONLY.
IF AN ITEM IS DAMAGED, WE WILL ISSUE A STORE CREDIT UPON INSPECTION OF THE RETURNED GOODS VALID 365 DAYS FROM THE DATE OF PURCHASE. RETURNS WILL ONLY BE ACCEPTED WITH A RA# (RETURN AUTHORIZATION #) NUMBER. RA# WILL NOT BE ISSUED AFTER 3 WEEKS OF CONFIRMED DELIVERY DATE. ALL RETURNS MUST BE UNWORN IN ITS ORIGINAL CONDITION & WRAPPING. NO REFUNDS STORE CREDIT ONLY.

IF CANCELLATIONS AND/OR ALTERATIONS TO THE ORDER ARE NECESSARY, THEY SHOULD BE MADE BY WRITTEN REQUEST TO DECHANCESWHOLESALE@GMAIL.COM WITHIN 48 HOURS OF THE DATE THE ORDER WAS PLACED.