In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Orders will generally be shipped within one (1) - two (2) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by UPS usually, unless other arrangements have been made. We provide trucking shipping method right now. A single order may not be shipped to multiple shipping addresses. Please note that shipping & handle fees are non-refundable.