In general, All sales are considered final. All claims must be made within two (2) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 7 days of the receipt of merchandise. A restocking fee of up to 20% of the value of the merchandise may be imposed on non-defective returns.