20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 3 days.
Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
We do not accept returns or exchanges if:
1. The item(s) have been worn
2. The item(s) have been washed
3. The item(s) have been altered
4. The item(s) do not have the original tags on them or are not in their original packaging are not accepted.
5. The item(s) are in any way defective from the original and salable condition.
6. We will not accept any returns on LEGGINGS if is has been worn , washed, altered , or do not have original tags on them.
7.We are not responsible for holes on the seam or crotches of the leggings once it is worn or created by pulling or stretching it in any shape or form .
8. Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)
Shipping in not refundable both ways. Customer is responsible for shipping charges both ways for all non-defective and defective merchandise.
9. We can not guarantee that all the packs will come even size ratio. Sometimes Some packs might be uneven size Ratio.
10. For returns due to dissatisfaction with our product, there is a restocking fee of 20% of total returned merchandise .
11. The customer is responsible to send the original merchandise to our warehouse before our company sends out the replacement/exchange, or before a refund is issued, or before any credit is applied to the customer’s account (This credit can be used towards a future purchase of JRB COLLECTION products).
12. Due to monitor settings, monitor pixel definitions, limitations of desktop scanners, digital photography, and dye lot variations, we cannot guarantee that the color you see on your screen is the exact color of the product. We strive to make our colors as accurate as possible, but screen images are intended as a guide only and should not be regarded as absolutely accurate. All colors are approximations of actual colors. We are not responsible for exact colors match of the products.
13.Customer is responsible for the shipping charges and return costs for REFUSING to accept the package when the order is shipped or refused by the customer at time of delivery or
Returned-to-Sender for any reason or Refused to accept the packages at anytime .
14.There will be a 20% cancellation fee if you cancel the order after we have processed your order or have created a shipping label and have charged your credit card.
15. We are not responsible for any packages lost or left at your front door by UPS, USPS , FED EX OR DHL OR ANY OTHER CARRIES.
16. Customer is responsible for the shipping charges and return costs for REFUSING to accept the package when the order is refused by the customer at time of delivery or
Returned-to-Sender or Refused packages at anytime .