Shipping / Return Information
Closed Dec 25th
Closed Dec 29th
Closed Jan 1St
PLEASE NOTE OUR WAREHOUSE ADDRESS HAS CHANGED TO THE FOLLOWING
4461 S Santa Fe Ave
Vernon, CA 90058
Thank you to all our customers!
Our Customer Service and Shipping Department Hours
Monday - Friday 8:00AM to 5:00 PM PST
Closed Saturday & Sunday
Toll Free: 844 824-3747
Fax: 323 582-7210
Most orders received by 1:00PM PST on a business day will ship that same day depending on stock availability and received payment.
Regarding orders that have items not in stock: we will by default ship what we have and place the items not in stock on backorder and ship them as stock becomes available. If you wish for us to combine the shipment into one shipment when all items are available, please mention that in the order comments at the time you place the order, else email or message us with your instructions.
Any questions, please call us at Toll Free (844) U-CHERISH (844) 824-3747 or (323) 582-7212
All sales are not subject to refund. Only exchange or store credit.
No credits are accepted after 15 days(Absolutely, no returned for special order.)
Shipping and handling are non refundable. (Including all refused and unaccepted packages.)
Merchandise must be returned in unopened condition with the manufacturers’ seal. If the package is returned in opened condition, there is a minimum 20% restocking fee.
Price on this invoice does not included shipping and handling fees.
All sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods.