SHIPPING POLICY

• ORDERS WILL GENERALLY BE SHIPPED WITHIN ONE (1) – THREE (3) BUSINESS DAYS AFTER RECEIPT OF FULL PAYMENT AND DEPENDING ON AVAILABILITY OF THE GOODS. 
• FREE UPS GROUND SHIPPING ON ORDERS OVER $399 FOR U.S. CONTINENTAL. (NOT cover Canada, Hawaii, Alaska and Puerto Rico)

RETURN POLICY

• ALL SALES ARE FINAL AND NOT SUBJECT TO A REFUND, ONLY STORE CREDIT MAY BE ISSUED. 
• STORE CREDIT WILL BE ISSUED ONLY IF CLAIM REPORTED TO OUR CUSTOMER CARE VIA E-MAIL WITHIN 7 DAYS UPON RECEIPT OF THE MERCHANDISE. PLEASE CONTACT US FOR OUR POLICY ON DAMAGED OR DEFECTIVE ITEM RETURNS.
• WASHED OR WORN ITEMS CANNOT BE RETURNED.
• PLEASE CONTACT US FOR A RETURN AUTHORIZATION (RA) NUMBER AS GOODS WILL NOT BE ACCEPTED WITHOUT PRIOR AUTHORIZATION FROM OUR COMPANY. ANY RETURNS OR CREDITS WILL NOT BE ISSUED WITHOUT A RA NUMBER.
• ALL ITEMS RETURNED FOR CREDIT MUST BE IN THE ORIGINAL PACKAGING WITH ALL PARTS & LABELS INCLUDED. 
• 10% RESTOCKING CHARGE IF THE MERCHANDISE IS RETURNED IN OPEN CONDITION, 
• 20% RESTOCKING CHARGE ON ALL RETURNED GOODS AFTER 7 DAYS. 
• WHEN RETURNING THE MERCHANDISE, WE RECOMMEND CUSTOMERS TO USE A SHIPPING METHOD THAT WILL PROVIDE TRACKING NUMBER AND INCLUDE THE RA# PROVIDED ON THE OUTSIDE OF THE BOX, ALONG WITH THE COPY OF THE INVOICE. PLEASE MAKE SURE THAT SHIPPING IS PREPAID AND THE PACKAGE IS INSURED FOR FULL REPLACEMENT VALUE. CUSTOMER WILL BE RESPONSIBLE FOR RETURN SHIPPING COSTS.
• SHIPPING AND HANDLING FEES ARE NON REFUNDABLE.