SHIPPING POLICY:

• UPS 2nd Day Air

• UPS Ground (3-7 days)

*Please note the Freight charges include Shipping and Handling, which covers all costs and additional expenses related to the order fulfillment such as UPS surcharge rates, expedited shipping, pick-up services, pre-order warehouse, and supplies expenses

RETURN POLICY:

1. All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
2. If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be canceled.
3. All returns will not have a restocking fee for 5 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
4. 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 5 days.
5. It is the customer's sole responsibility to bring the products to our facility for any exchanges.
6. No store credit is issued after 15 days. (Absolutely no returns for any special orders.)
7. $25.00 charge for any returned checks.
8. Claims for any damages must be made within 2 days upon receipt of merchandise. All items returned for credit must be in the original packaging with all parts included.
9. Shipping and handling fees are non-refundable. (Including but not limited to all refused and unaccepted packages.)