only US continental
More Shipping / Return Information
Sapphire O is wholesale importer established in Los Angeles, California in 2007. We newly opened showroom in downtown Los Angeles in 2017. We have experiences more than 20 years in garment industry and we carry domestic and import line of products. We specialize in contemporary young women`s clothing that is suitable for everyday wear. Our goal is to provide to our end customers to make happy and beautiful. You will be impress by our fast turnaround service and quality products.
807 E. 12TH ST #154-155
LOS ANGELES, CA 90021
Shipping / Return Information
•All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
•If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
•All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.
•If the package is returned in opened condition, there is a minimum 10% restocking fee.
•20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
•It is the customer's responsibility to bring the products to our facility for exchange.
•No store credit is issued after 15 days. (Absolutely no returns for special orders.)
•$25.00 charge for any returned checks.
•Claims for any damage must be mad within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
•Price on this invoice does not included shopping and handling fees.
•Shipping and handling are non refundable. (Including but not limited to all refused and unaccepted packages.)