Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
If the package is returned in opened condition, there is a minimum 10% restocking fee.
Shipping and handling are non refundable.
20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.
No store credit is issued after 15 days. (Absolutely no returns for special orders.)
It is the customer's responsibility to bring the products to our facility for exchange. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling.
