​RETURN POLICY

1. This vendor allows returns.
2. This vendor does not allow returns on sale items, closeouts or special orders.
3. In order to return, a RA# (Return Authorization Number) is required.
4. In order to request an RA#, the buyer must email the following: invoice number, order date, company name, style number, reason, color, size, pictures
5. Unauthorized returns will not be accepted.
6. Packages that have been opened or are not in their original packaging are accepted.
7. The original shipping and handling cost is only refundable for defective items.
8. A fee is charged for returned checks.
9. The vendor can be contacted about the return policy via the following phone number (213) 440-5452.
10. The vendor can be contacted about the return policy via the following email address daygstore@gmail.com.
11. The vendor can be contacted about the return policy via LAShowroom messages.
12. Customers may return merchandise to the following address: 
    DAY G 
    807 E pico Blvd unit 111 
    Los Angeles, CA 90021
13. Buyers have 5 days to make a return claim on defective merchandise.
14. Buyers are reimbursed for defective items through store credit.
15. The vendor is reimbursing the buyer for return shipping fees of defective merchandise.
16. Buyers have 5 days to make a return claim on non-defective merchandise.
17. Buyers are reimbursed for non-defective items through store credit.
18. The buyer is responsible for return shipping fees of non-defective merchandise.
19. All returns on non-defective merchandise are subject to restocking fees.
20. A restocking fee/penalty of 30% will be charged for returns of non-defective merchandise ater the return deadline.

CANCELLATION POLICY

Sample Policy (Copy paste in box below to use): To cancel orders placed with us at Day G, please contact us by phone or by sending a message through the "Message" system accessible at the top of any page. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we reserve the right to charge up to 15% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved.

SHIPPING POLICY

Sample Policy (Copy paste in box below to use): Orders will generally be shipped within two (2) - three (3) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. A single order may not be shipped to multiple shipping addresses.