SHIPPING POLICY (FOR DOMESTIC, INTERNATIONAL, & U.S. TERRITORIES)
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For orders placed during normal business hours, Icco Accessories will try to process and ship out merchandise within the same day, contingent upon the availability of certain items and/or larger orders, which need extra attention
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Please be sure that you provide us with the correct shipping address because once your package has left the warehouse, it is difficult and costly to intercept
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We primarily use UPS or USPS, depending on which carrier provides a less costly price for your merchandise from Los Angeles, California
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If you have any special requests or prefer a specific carrier/cargo, please specify on the COMMENTS box
REFUSED/UNCLAIMED PACKAGES
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All refused or unclaimed packages will be charged a 30% restocking fee and additional shipping costs
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When a refused or unclaimed package is reshipped, there is no restocking fee, but customer is responsible for the shipping cost
RETURN POLICY
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All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
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All requests or claims on your order must be made within 5 business days from the day your packaged is received.
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All returns must be discussed via email for our records. Please send all requests to icco.online@gmail.com (must include PO #, style #, reason for return, and a photo).
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Once the return is authorized and approved, shipping arrangements is the returner’s responsibility. Icco Accessories is not responsible for items lost in transit.
Ship returns to:
ICCO Accessories
Attn: Website Department
1015 S. Crocker St. #Q-22
Los Angeles, CA 90021
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For missing and manufacturer defective items, we will give a store credit. If customer choses to receive store credit, we will honor an additional 3% discount on the next web order.
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We reserve the right to discontinue business with anyone who abuses or does not honor our policies.
IF YOU HAVE ANY OTHER QUESTIONS,
FEEL FREE CONTACT TO US AT 213-746-1167 OR ICCO.ONLINE@GMAIL.COM.
